Providing remote and on-site support services

Jackson Thornton Technologies is here to ensure your IT support needs are met.

Jackson Thornton Technologies provides remote and on-site support services, whether first-level support for businesses with no existing support staff, or backup and third-level support to existing IT teams and companies.

Jackson Thornton Technologies' IT support agreements cover a wide range of systems and applications for desktop computers and servers.

A few examples include:

• Online support through the LiveReply Helpdesk
• Online support issue logging and tracking
• Remote network management and diagnosis
• Qualified, experienced support engineers on call
• Software updates, the latest patches and fixes
• Annual system audit
• A keen eye on the IT industry

In addition to our helpdesk, we can also provide on-site helpdesk support and administration tailored to our clients' working environments. To learn more, contact Jackson Thornton Technologies today.